Citizens Announces Availability of Zelle® for Small Business Customers

Estimated read time: 3 min

Mobile banking app now includes the speed and efficiency of Zelle®

PROVIDENCE, RI, February 01, 2023–(BUSINESS WIRE)–Citizens today announced the launch of Zelle® to eligible small businesses, a new offer that makes it quick and easy to pay and get paid using Zelle® – all in the Citizens mobile banking app1. As small businesses demand more from their banking relationships, this feature gives customers the familiarity and ease of use of Zelle.®.

Zelle® for eligible small businesses is a quick and easy way to improve cash flow. Customers no longer need to wait for checks to clear, as payments are sent directly to their customer’s eligible Citizens Business checking account, usually within minutes.2. And because there is a recording of all the Zelle® payments received, the sorting and transportation of cash and checks is greatly reduced.

“As one of the banks that offers Zelle® to its eligible small business customers, Citizens is constantly improving the overall banking experience for customers in several important areas, such as adding the speed and convenience of Zelle® within the Citizens mobile banking app,” said Sarah Lindstrom, Head of Business Banking, Citizens. “Our focus on innovation helps our small business customers optimize their financial performance and become more successful.

Participating small business customers can also pay directly from their banking app, so they can receive payments on the go. Small businesses need only share their email address or US mobile phone number with their customers. Zelle® eliminates the hassle of managing cash flow as payments are sent and received quickly from the Citizens mobile banking app, 24/7.

About Citizens Financial Group, Inc.

Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $226.7 billion in assets as of December 31, 2022. Headquartered in Providence, Rhode Island, Citizens offers a wide range of retail and commercial banking products and services for individuals, small businesses, ETIs, large corporations and institutions. Citizens helps its clients reach their potential by listening to them and understanding their needs in order to offer advice, ideas and tailor-made solutions. In Consumer Banking, Citizens offers an integrated experience that includes mobile and online banking, a full-service customer contact center, and the convenience of approximately 3,400 ATMs and approximately 1,200 branches in 14 states and the district. of Columbia. Consumer Banking’s products and services include a full suite of banking, lending, savings, wealth management and small business offerings. In commercial banking, Citizens offers a wide range of financial products and solutions, including lending and leasing services, deposit and cash management services, foreign exchange risk management solutions, interest rate interest and commodities, as well as loan syndication, corporate finance, mergers and acquisitions, and debt and equity markets capabilities. More information is available at www.citizensbank.com or visit us at TwitterLinkedIn or Facebook.

Zelle and Zelle-related marks are the exclusive property of Early Warning Services, LLC and are used herein under license.

1 To send or receive money with a small business, both parties must be registered with Zelle directly through their financial institution’s online mobile banking experience.
2 US checking account or savings account required to use Zelle. Transactions between registered consumers typically occur within minutes.

See the source version on businesswire.com: https://www.businesswire.com/news/home/20230201005003/en/

contacts

Steve Brownell
Steve.Brownell@citizensbank.com

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